Best AI tools to automate chat responses
Top picks at a glance:
- Clico — A browser extension that brings AI into any text box on the web.
- Gorgias — Conversational AI platform for ecommerce that resolves support questions instantly and converts shoppers with personalized chat.
- Reply — Sales engagement platform to automate email, LinkedIn, and phone outreach, including AI-driven prospect research and response handling.
- tawk.to — Businesses needing multi-channel live chat support with AI features.
| Tool | What it does | Pricing | Free tier | Refunds |
|---|---|---|---|---|
| Clico | A browser extension that brings AI into any text box on the web. | Free tier; paid from $9.90/mo | Yes | — |
| Gorgias | Conversational AI platform for ecommerce that resolves support questions instantly and converts shoppers with personalized chat. | From $40/mo | No | None stated |
| Reply | Sales engagement platform to automate email, LinkedIn, and phone outreach, including AI-driven prospect research and response handling. | Free tier; paid from $49/mo * | Yes | — |
| tawk.to | Live chat software for businesses to communicate with website visitors across multiple channels. | Free tier; paid from $29/mo * | Yes | — |
— means the vendor does not state it on the pages we read.
* pricing not verified against the vendor's pricing page.
A browser extension that brings AI into any text box on the web.
Write, reply, summarize, and research without leaving the page or switching tabs.
Pricing, in their words: “Clico includes a real Free plan with 100 monthly generations. Pro unlocks unlimited generations” (pricing)
Subscription terms they state: cancel in-app (source)
Limits the vendor states:
- Cannot read password fields
Gorgias
Visit Gorgiasgorgias.com
Conversational AI platform for ecommerce that resolves support questions instantly and converts shoppers with personalized chat.
“The AI upsells with a conversational tone that feels genuinely helpful, not pushy.
Pricing, in their words: “AI Agent on every plan, pay only when it resolves a conversation.” (pricing)
Subscription terms they state: cancel by email · auto-renews · states no refunds (source)
Limits the vendor states:
- Cannot process protected health information
- Cannot downgrade during a subscription term
Reply
Visit Replyreply.ioSales engagement platform to automate email, LinkedIn, and phone outreach, including AI-driven prospect research and response handling.
Once you get an email response, AI handles the follow-ups, answers basic queries, and books meetings for you.
— reply.io
Pricing: Free tier; paid from $49/mo (pricing)
Limits the vendor states:
- LinkedIn automation restricted to paid plans
- Calls & SMS automation restricted to paid plans
tawk.to
Visit tawk.totawk.toBest for: Businesses needing multi-channel live chat support with AI features.
This software allows you to automate chat responses with ai for website visitors across multiple channels. It offers a free tier and is compatible with web, desktop, and mobile operating systems. It also includes API access for further integration.
Using the data in your Knowledge Base and a set of Shortcut FAQs, the bot will answer chats on your behalf 24x7x365
— tawk.to
Pricing: Free tier; paid from $29/mo (pricing)
No usage limits stated on the pages we read.
Which one for your situation?
- You own a small business and need a live chat tool that works across multiple platforms including desktop and mobile. → tawk.to: It provides live chat software for businesses to communicate with website visitors on the web, desktop, and mobile devices.
FAQ
Is there a free tool to automate chat responses?
Yes — Clico, Reply, tawk.to offer a free tier.
What is the cheapest paid option to automate chat responses?
Clico starts at $9.90/month.
Which of these have an API?
Gorgias, Reply, tawk.to document a developer API.
How do I cancel these subscriptions?
Clico: cancel in-app; Gorgias: cancel by email. Reply, tawk.to do not state a cancellation route on the pages we read.
Can I get a refund?
Gorgias states it does not offer refunds. The others (Clico, Reply, tawk.to) do not state a refund policy on the pages we read.
Do these subscriptions auto-renew?
Gorgias states that paid plans renew automatically. Check the billing page before subscribing; the rest do not state it either way.
Sources
Every fact above was read from the vendors' own pages: